Heat Map Analysis: Unique approach to figure out customer’s shopping patterns.
The world is full of creativity and diverse culture thus it becomes very important to analyse more about the buying patterns of the shoppers in your retail store. Voila Heat Map Analysis comes into picture. This is a wonderful technique that helps retailers to identify maximum and minimum footfall areas within the store. In store CCTV systems are installed to track the accurate data for all shopper’s activities. This technique helps to determine what all products have gained more customer attraction and where improvement needs to be done. It all starts with tracking in shop behaviour of customers resulting in analysing and generating reports in heatmaps format. All the meaningful and relevant data gathered includes passer-by’s, dwell time and many more. The advantage of using this method to track your customers is that all the footage stays within the store thus there will be no privacy issues from the side of customer’s.
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